Customer Support
Superleap + Hiver work seamlessly together
Connect Superleap AI CRM with Hiver to manage customer conversations while keeping CRM data, ownership, and insights perfectly in sync.

Superleap is trusted by 100+ customers in India
Superleap is trusted by 100+ customers
































































































Deliver collaborative, multichannel support with Superleap and Hiver
Sync customer profiles and tickets
Sync contacts, accounts, and ticket details, all in one place.
Give agents complete customer context
Reduce resolution time with smarter, context-aware responses
Automate support workflows with AI
Use AI to summarize conversations and suggest next best actions
Analyze and improve support performance
Use AI to analyze customer sentiment and recurring issues
Elevate your customer experience with this duo
Superleap and Hiver combine collaborative support with unified customer intelligence for faster resolutions.
From multichannel customer conversations to ongoing relationships, Superleap and Hiver bring context and collaboration together.


Real-time Sync
Keep your teams in sync
Customer profiles and conversation details stay synced between Hiver and Superleap automatically. Every email, chat, or ticket is logged against a unified customer timeline – without manual work.

Seamless Context Transfer
Help agents resolve tickets faster and smarter
Empower Hiver users with complete customer context from Superleap, including past conversations, account details, and AI-driven CRM insights, to speed up issue resolution.

Trusted by 100+ companies
Why should businesses choose Superleap?
Superleap is the AI CRM built to help businesses grow faster.
#1 AI CRM
98% Customisable
100+ Integrations


Elevated Customer Service
Automate ticket workflows and routine tasks
Trigger workflows based on priority or status, while AI summarizes threads and suggests next best actions. Automatically create or update CRM records from Hiver conversations.

Customer Intelligence
Gain visibility into support performance and trends
Track response times, ticket volume, and SLA adherence from Hiver. Superleap AI CRM identifies recurring issues, bottlenecks, and opportunities to improve customer satisfaction.

See Superleap in action ⚡️
Discover why Superleap is the #1 enterprise-grade AI CRM for modern revenue teams.

Loved by customers
We operate across countries, time zones, and institutions. Managing students, partners, and programs at scale demands context, clarity, and speed.
Superleap gives us all three. It lets our teams track student journeys, streamline university partnerships, and run targeted campaigns.
It feels less like software and more like a co-pilot built for international education. It’s rare to find a CRM and such a growth hungry team but Superleap fits right in.

Sector
Industry
As a personalized nutrition brand, our client relationships are incredibly detailed and long-term. Before Superleap, managing everything from onboarding to follow-ups across so many offerings was fragmented and manual.
With Superleap, we’ve finally found a CRM that adapts to how we work. It helps us track each client’s journey while keeping our nutritionists focused on what matters: delivering real results.

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Industry
Superleap's AI automations and reporting have helped us optimise our marketing spends. Counsellors spend less time chasing poor quality leads and more time guiding students. And we get real-time visibility into performance across programs, without toggling between systems or accounts.
What sets Superleap apart is their fast service and change management. Superleap provided us with a dedicated point of contact who’s available round the clock whenever our business demanded it. Whether it’s troubleshooting, adjusting campaigns, or quick iterations, the support is responsive and gets the work done.
Superleap isn’t just a CRM for us, it’s our growth partner.


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Industry
Superleap has transformed the way we manage student operations at Learn Overseas.
The Superleap team has been exceptionally supportive and collaborative throughout our journey. Their thoughtful inputs during the planning of each workspace not only helped us build a robust CRM architecture but also ensured we were set up to scale as we grow.
Our Counselors have instant access to a student’s complete context, automated reminders ensure timely action, and student progress is clearly visible at every stage. We now track every lead, follow-up & document seamlessly.


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