Customer Support
Superleap + Freshdesk are better together
Connect Superleap CRM with Freshdesk to streamline ticketing, improve agent productivity, and deliver consistent support across email, chat, phone, and social.

Superleap is trusted by 100+ customers in India
Superleap is trusted by 100+ customers
































































































Simplify omnichannel support with Superleap and Freshdesk
Sync customer profiles and tickets
Sync contacts, accounts, and ticket details, all in one place.
Give agents complete customer context
Reduce resolution time with smarter, context-aware responses
Automate support workflows with AI
Use AI to summarize conversations and suggest next best actions
Analyze and improve support performance
Use AI to analyze customer sentiment and recurring issues
Your entire customer journey in one place
Superleap and Freshdesk combine CRM data, support tickets, and conversations into one unified view.
From initial support requests to long-term customer relationships, Superleap and Freshdesk bring every interaction together.


Real-time Sync
Keep your teams in sync
Make it easier for sales and support to get 360° customer data visibility. Integrate Superleap and Freshdesk to access a unified customer timeline including sales, support, and activity history.

Seamless Context Transfer
Help agents resolve tickets faster and smarter
Reduce support resolution times by giving agents on Freshdesk access to customer data, past interactions, account details, and custom CRM insights directly from Superleap seamlessly.

Trusted by 100+ companies
Why should businesses choose Superleap?
Superleap is the AI CRM built to help businesses grow faster.
#1 AI CRM
98% Customisable
100+ Integrations


Elevated Customer Service
Automate ticket workflows and routine tasks
Keep Freshdesk tickets in sync with CRM events to eliminate manual work. Automate workflows based on priority and SLAs, with AI-powered summaries and recommended actions.

Business Intelligence
Gain visibility into support performance and trends
Monitor key support metrics like ticket volume, resolution time, and SLAs. AI helps uncover recurring issues while giving visibility into agent performance and customer satisfaction.

See Superleap in action ⚡️
Discover why Superleap is the #1 enterprise-grade AI CRM for modern revenue teams.

Loved by customers
We operate across countries, time zones, and institutions. Managing students, partners, and programs at scale demands context, clarity, and speed.
Superleap gives us all three. It lets our teams track student journeys, streamline university partnerships, and run targeted campaigns.
It feels less like software and more like a co-pilot built for international education. It’s rare to find a CRM and such a growth hungry team but Superleap fits right in.

Sector
Industry
As a personalized nutrition brand, our client relationships are incredibly detailed and long-term. Before Superleap, managing everything from onboarding to follow-ups across so many offerings was fragmented and manual.
With Superleap, we’ve finally found a CRM that adapts to how we work. It helps us track each client’s journey while keeping our nutritionists focused on what matters: delivering real results.

Sector
Industry
Superleap's AI automations and reporting have helped us optimise our marketing spends. Counsellors spend less time chasing poor quality leads and more time guiding students. And we get real-time visibility into performance across programs, without toggling between systems or accounts.
What sets Superleap apart is their fast service and change management. Superleap provided us with a dedicated point of contact who’s available round the clock whenever our business demanded it. Whether it’s troubleshooting, adjusting campaigns, or quick iterations, the support is responsive and gets the work done.
Superleap isn’t just a CRM for us, it’s our growth partner.


Sector
Industry
Superleap has transformed the way we manage student operations at Learn Overseas.
The Superleap team has been exceptionally supportive and collaborative throughout our journey. Their thoughtful inputs during the planning of each workspace not only helped us build a robust CRM architecture but also ensured we were set up to scale as we grow.
Our Counselors have instant access to a student’s complete context, automated reminders ensure timely action, and student progress is clearly visible at every stage. We now track every lead, follow-up & document seamlessly.


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